How to Report an Error on a Payslip: Example and Writing Tips

What to Do in Case of a Salary Error

If you notice a salary error, the first thing you should do is bring it to the attention of your supervisor. Contact the person or department responsible for payroll and provide them with the necessary information, such as your name, personnel ID number, and the incorrect salary amount. They will likely investigate the error and take the necessary steps to correct it.

In some cases, the mistake may have been made by your employer, such as if they failed to apply a salary increase or bonus. In this case, they will likely make the necessary adjustments to your pay as soon as possible. However, if the error was made by you, such as if you provided wrong information on your employee paperwork, your employer may not be able to make the require corrections until the next pay period. In this case, you may need to wait until then to receive the correct salary amount.

Regardless of the cause of the error, it’s important to communicate with your manager and provide them with the necessary information to correct the mistake. If a first verbal contact isn’t sufficient, it may be needed to follow up with an email or letter in order to create a written record of your actions.

How to Write a Letter of Complaint for a Salary Error?

If you believe that there has been a mistake in your salary, the first step is to bring it to the attention of your employer. This can often be done informally by speaking with your supervisor or HR representative. If the issue isn’t resolved to your satisfaction, you may need to write a formal letter of complaint. Here are some steps to follow when writing a letter of complaint about a salary error:

1. Begin by clearly and concisely stating the purpose of your letter. Explain that you’re writing to complain about a mistake in your salary.
2. Provide all relevant details about the error, including the amount of the mistake, the pay period during which it occurred, and any other relevant information that will help your employer understand the situation.
3. Request that the mistake be corrected as soon as possible and include any supporting documentation or evidence that you have to back up your claim.
4. Express your dissatisfaction with the error and explain how it has affected you, either financially or emotionally.
5. Request a response from your employer, either in writing or in person, to address the issue and let you know what steps will be taken to correct the mistake.
6. Conclude by thanking your employer for their attention to the matter and providing your contact information in case they have any further questions.

➤ You May Also be Interested in Our Sample Letter Requesting a Pay Increase