How To Get Your Security Deposit Back - Free Complaint Letter Example

Template letter for personal use only © Free Sample Letter

Request for Refund / Return of Security Deposit (holiday apartment rental stay)

Dear (name of apartment owner/s),

It was a pleasure staying in your apartment for the (2 weeks) we were in (name of city/location).

We are writing concerning our security deposit of ($500 etc.) which has still not been refunded to us since we left. We had initially sent the deposit through to you together with the rental amount at the time of booking. This was sent to (bank details etc.).

You advised us that the amount would be refunded to us at the end of our stay, as long as the apartment was returned to you in the same condition, as it was when we received the key.

We left the apartment in perfect condition, (one glass was broken only) and our electricity usage was calculated up to the amount of ($20) which you mentioned would be deducted from the deposit before sending the rest back to us via (bank transfer etc.).

It has been (4) weeks now since we left (name of city) and your lovely apartment, we would very much appreciate if the remaining ($000.00) could be transferred back to us as soon as possible.

We hope to be able to return to (name of city) and we would certainly choose to stay in your apartment on our next visit.

Awaiting your reply and update,

All the best,

(Annie & Mike)

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