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Technical Support Hotline Operator cover letter

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(IT Support Operator, hotliner)

Dear Mr. Simpson,

I am writing concerning the recent opening with (Sprint Telecom) for a technical support hotline operator. The criteria that you are looking for in the right candidate seem to match my areas of professional expertise.

I have extensive experience in (list here some of your work experience and key areas of specialisation). I am an extremely patient individual, adept at explaining the intricacies of technical problems in a calm and clear manner. I believe that I would be a valued member of your already very professional team and would be honored to be a part of such a team and workforce.

My extensive computer hardware and software experience, working with (name of current or past companies in the field) has allowed me to expand my knowledge base in working successfully through highly technical problems in relevantly short periods of time. This ability to work quickly under pressure is something that I am very proud of and believe is an asset in this fast paced business, where clients are more often than not in a hurry and in need of a smooth working computer system or network.

Whether it is for a private individual, a small company to a larger corporation, I am confident that I have the talents and knowledge required to do the job.

I have enclosed my Resume/C.V for your further consideration.
You may also find some past employer reviews on my work ethics and capabilities. Should you require a more in depth letter of recommendation, please do not hesitate to ask and I will gladly put you in touch with the relevant individuals.

I would very much hope to be able to meet with you in person and discuss the job in more detail, to find out some of (Sprint Telecom)'s key needs for the position.

Thank you for your time today,
Looking forward to hearing from you,
(Your full name + Tel. No.)

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