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Order delay complaint letter

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(after a purchase, delivery delay complaint letter)

Dear_______________

I am writing to inform you of a delay with my order for __________. I placed the order at _________ on _________ and was assured that I would receive the order at ______ on __________. This is not the case.

In addition I have received no confirmation of a delay nor any other correspondence. I would appreciate if you could provide me with additional details of this case.

Thank you for your time.

Yours truly,

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